Looks great; will keep me safer on my stairs. There was a week-long delay in the initial shipping and slow response to inquiry emails, but eventually the customer service staff got back to me and got the handrail on its way.
There are lots of steel railings out there but they are all cheap and look the same. The style of this piece fit our home perfectly and the quality was impeccable. We bought it unfinished and painted it ourselves. It turned out beautifully. What we thought might be an afterthought became a central part of our redesign. Great choice.