Arc and Hammer were incredibly responsive and the handrails are great. Now our insurance company is off our back and it didn't cost $5k for a custom handrail job!
This handrail exceeded my expectations. It is very carefully constructed and finished, and a nice addition to my home. I did need a hammer drill to properly drill into brick for the installation. Overall, a great rail.
Easy installation by ourselves. No need to call a handyman. All hardware and instructions were included for masonry. This handrail has made it possible for elderly visitors to walk safely up the stairs to the front door.