We had Shelby custom make our rails last year. This year, decided to do both sides of the stairwells to match. Her quality remains superb. Good communication. Reasonable turnaround, although it was a bit longer than before. I think it depends on the date you order, when you get in for powder coating with other items. The quality is excellent. We had her make the straight edge and the curled edge for different stairwells with the main design being the same. All the parts came as promised. We love her work and recommend Arc and Hammer highly.